Pre-Owned Equipment

It may seem like a good idea to buy used INSiGHT Scanning technology. However, buyer beware! Much of the older equipment needs to be retired as the software and hardware are no longer serviceable. See below for a list of Frequently Asked Questions regarding this very topic.

Q: I am considering purchasing pre-owned INSiGHT technologies. Should I?

A: It is important to note INSiGHT scanning technologies are registered Class II medical devices, with FDA, CE and Health Canada registration and their use is strictly regulated. They must be registered to a specific regulated Health Practitioner. The registered user is the responsible owner of the technology they purchase. The registered user, the associated INSiGHT scanning technologies, and the office name must be onboarded to a HIPAA secure data server which provides data collection, ensures patient privacy, and has secure storage capabilities. To enact this type of transfer, a Transfer of Ownership (TOO) process is necessary. The cost for a TOO begins at $1,199 (plus a new Bridge if you are using Synapse). Please keep this in mind as you consider the cost of purchasing used INSiGHT technologies.

Please note that not all INSiGHT technologies qualify for this transfer. This includes earlier generations of INSiGHT instruments and the INSiGHT Bridge which must be purchased new from CLA to maintain patient data integrity.

Q: Can I use all models of used equipment in my practice?

A: No, some of the original instruments were designed with analog processing and cannot be used any longer. They are:

Still interested in pre-owned technology?  CLA offers factory refurbished systems that come loaded with updated software. All Transfer of Ownership is included. Click here for for pricing.

Q: Will the old software be supported to run the used equipment?

A: The laptop based software, version 7.0-9.2.11 was retired from active support on December 31, 2017. All clients were instructed to migrate to the cloud-based myINSiGHT platform by that time. This laptop software was designed for the original Millennium instruments that are over 20 years ago and can no longer be supported. CLA’s technologies have advanced significantly and represent state of the art programming to deliver enhanced scanning.

Q: What are some of the considerations when purchasing pre-owned INSiGHT technologies?

A: Pre-owned INSiGHT tech is NOT guaranteed or warrantied by CLA Inc. All warranties are voided when transferred. When considering purchasing from a third party, be aware that a Transfer of Ownership fee and a release from the original owner must be paid for and completed for each INSiGHT system being purchased. A new and fully activated CLA subscription must be in place to process scan data. The anticipated savings when buying used equipment must be evaluated when purchasing Class II medical devices that are not warrantied or guaranteed to be accurate and reliable.

Q: I want to enact a Transfer of Ownership.

A: To begin the Transfer of Ownership process, please fill out the information on this form and a CLA team member will reach out.

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