These appointments are for clients using the (New) Synapse software. This means you are on the generation of software that is the compatible with iPads. If you are scheduling this appointment type, please verify your Doctor Portal login screen looks like this.
Before scheduling your Technical Support appointment, please be sure you have consulted your INSiGHT User Manual as answers to many commonly asked questions can be found in there. If you are scheduling your Onboarding or Install appointment, please be sure you have reviewed the Getting Start guide that came with your INSiGHT. Answers to many commonly asked questions can be found in there.
If you still cannot find the answer to your question, please schedule a time and date to work with one of our Technical Support Advisors. To enhance your experience, please read the appointment type and confirm you are scheduling the correct type of appointment.
