Considering buying pre-owned technology?

CLA does not recommend purchasing and using pre-owned technologies.
There are several factors to be aware of BEFORE buying pre-owned technologies:
  • CLA IS CONSTANTLY INNOVATING OUR PRODUCTS

    Purchasing an earlier version of the INSiGHT does not allow you to experience all our latest innovations. Technologies manufactured prior to 2022 do not have enhanced Bluetooth capabilities that allow for a direct connection to the iPad for a seamless scanning experience. In the near future, Synapse will be the only software CLA offers and Synapse requires Wireless Technologies to operate. Technologies that are not Wireless cannot be operated on Synapse and should not be considered for purchase.

  • PRE-OWNED TECHNOLOGIES ARE NOT GUARANTEED OR WARRANTIED BY CLA

    Purchasing new technologies offers the benefit of full replacement warranty for 1 year. Pre-owned INSiGHT tech is NOT guaranteed or warrantied by CLA Inc. All warranties are voided when transferred. Our manufacturer does not support a pre-purchase inspection for pre-owned technologies.

  • OUTDATED, OBSOLETE AND RETIRED VERSIONS OF THE TECHNOLOGY

    CLA and its manufacturer are unable to support repair of early versions of the technologies because of availability of parts, service expertise and incompatibility with our new software and firmware. CLA will not support Transfer of Ownership of the following versions:

    • Insight 7000 EMG console with thermal probes
    • Millennium M1 series
    • Millennium M2 series
    • Thermal T1 series
    • Pulse Wave Profiler (PWP) devices with Serial Numbers of PW#11500 or less 
    • Wired inclinometers
    • Any EMG sensor leads beginning with K1-7
    • INSiGHT Bridge

There are Fees Associated with Registering Pre-Owned Tech

Pre-owned wireless technologies require registration to be used by the new owner

The cost for a Transfer of Ownership begins at $1,899 USD. New clients to CLA are required to use our latest software version called Synapse. Synapse can only be operated with Wireless technologies. The Transfer of Ownership fee includes the registration of the technology to the new owner and the purchase of an INSiGHT Bridge* (a micro-computer to connect technologies to an iPad to scan).

If you are an existing myINSIGHT subscriber, please reach out to CLA at info@insightcla.com to review options.

*INSiGHT Bridges are non-transferrable because they store highly sensitive patient data. A new INSiGHT Bridge from CLA is required.

Registration of pre-owned technologies is required to maintain FDA compliance

INSiGHT scanning technologies are registered Class II medical devices, with FDA, CE and Health Canada registration and their use is strictly regulated. They must be registered to a specific regulated Health Practitioner. The registered user is the responsible owner of the technology they purchase. The registered user, the associated INSiGHT scanning technologies, and the office name must be onboarded to a HIPAA secure data server which provides data collection, ensures patient privacy, and has secure storage capabilities. To enact this type of transfer, a Transfer of Ownership (TOO) process is necessary.

I am considering purchasing pre-owned INSiGHT technologies. Should I?

CLA does not recommend buying pre-owned technology. Our experience is that pre-owned technologies often cause unexpected challenges for the purchaser. CLA has great pricing options to get you into scanning for as low $399 a month.

It is important to note that INSiGHT scanning technologies are registered Class II medical devices, with FDA, CE and Health Canada registration and their use is strictly regulated. They must be registered to a specific regulated Health Practitioner. The registered user is the responsible owner of the technology they purchase. The registered user, the associated INSiGHT scanning technologies, and the office name must be onboarded to a HIPAA secure data server which provides data collection, ensures patient privacy, and has secure storage capabilities. To enact this type of transfer, a Transfer of Ownership (TOO) process is necessary.

How much does a Transfer of Ownership cost?

The cost for a TOO begins at $1,899 (USD) to use the Synapse software. Please keep this in mind as you consider the cost of purchasing used INSiGHT technologies.

Please note that not all INSiGHT technologies qualify for this transfer. This includes earlier generations of INSiGHT instruments and the INSiGHT Bridge which must be purchased new from CLA to maintain patient data integrity.

Can I use all models of used equipment in my practice?

No, some of the original instruments were designed with analog processing and cannot be used any longer. They are:

  • Insight 7000 EMG console with thermal probes
  • Millennium M1 series (look on bottom of console for the serial number beginning with M1 or M2)
  • Millennium M2 series
  • Thermal T1 series
  • Pulse Wave Profiler (PWP) devices with Serial Numbers of PW#11500 or less 
  • Wired inclinometers
  • Any EMG sensor leads beginning with K1-7
  • INSiGHT Bridge
Will the old software be supported to run the used equipment?

The laptop based software, version 7.0-9.2.11 was retired from active support on December 31, 2017. All clients were instructed to migrate to the cloud-based myINSiGHT platform by that time. This laptop software was designed for the original Millennium instruments that are over 20 years ago and can no longer be supported. CLA’s technologies have advanced significantly and represent state of the art programming to deliver enhanced scanning.

Are pre-owned technologies guaranteed or warrantied?

Pre-owned INSiGHT tech is NOT guaranteed or warrantied by CLA Inc. All warranties are voided when transferred. When considering purchasing from a third party, be aware that a Transfer of Ownership fee and a release from the original owner must be paid for and completed for each INSiGHT system being purchased. A new and fully activated CLA subscription must be in place to process scan data. The anticipated savings when buying used equipment must be evaluated when purchasing Class II medical devices that are not warrantied or guaranteed to be accurate and reliable and should be considered as being purchased “as is”.  The INSiGHT manufacturer and CLA Inc. do not offer pre-purchase inspection services on pre-owned technologies.  Remote inspections by the CLA technical support team are not available either.

Do you have refurbished technologies available to purchase?

CLA offers limited factory refurbished systems depending on availability. Speak with an INSiGHT Advisor to learn more.

*For factory refurbished systems, no Transfer of Ownership is required.

I want to enact a Transfer of Ownership.

To begin the Transfer of Ownership process, please fill out the information on this form and a CLA team member will reach out.

Common Questions you may have before you buy pre-owned technologies.

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